The Art of Personalized Gifting with Melissa Neely – Sold Right Away Podcast Episode 267

Customer service is about creating experiences—not just transactions. Learn how Melissa’s custom woodworking business supports realtors in making memorable connections with their clients.

A personalized gift connects emotionally—it’s about the client, but it still subtly reminds them of the realtor who cared enough to create something special. In this episode, I chat with Melissa Neely, founder of Brilliant Jo-B, a thriving custom woodworking and laser engraving business. Melissa shares her inspiring journey from a mom turning pandemic stress into creative therapy, to becoming a sought-after creator for realtors and entrepreneurs. Thoughtful gifts can strengthen client relationships and generate referrals, all helping to grow your small business!

Connect with Maude

LinkedIn: www.linkedin.com/in/soldrightaway/
Website: www.soldrightaway.com
Links & Resources: linktr.ee/soldrightaway

Connect with Melissa

Instagram: https://www.instagram.com/brilliantjo_b/
LinkedIn: https://www.linkedin.com/in/melissa-neely-521731148/
Website: https://www.brilliantjo-b.com

Make sure to check out our book ‘GET MORE,’ a goal setting and achieving workbook designed for realtors striving for excellence 👉