The Culture of Sold Right Away
Here are six points to explain what Sold Right Away stands for and is all about.
1. Commitment: Caring for Realtor’s success
We are not working here only to make money, but to keep clients for the long run. We care to please them and provide them with results. We build relationships; we become part of our realtors’ business.
How do we express caring for their success when we answer the telephone, when we meet them and when we work on their projects? By offering Consistency, Accuracy & Quality, Impeccable Service, Integrity and Communication in all areas of the work we do.
2. Consistency
Emails, phone calls, quality of service, quality of work, timeframes, processes and packaging are always consistent.
3. Accuracy & Quality
We review and test everything we do. We strive to produce high standard results at all time.
4. Service
Our service is impeccable. The client is always right. Even when the client is wrong, the client is actually right! No excuses allowed, we strive to take responsibility and be accountable.
5. Integrity
We believe in developing a work environment based on a strong culture of integrity between our team and between each customer and us.
6. Communication
We are building open relationships. If you become sloppy at your work, let’s find out why. If you are late, let’s create the proper tools to be on time. If you feel bored by your work, feel comfortable to talk to your team about it.
From Overwhelmed to Unstoppable: Strategies to Stand Out and Win Big
Real estate is one of the most dynamic industries—but let’s face it, it’s also one of the most challenging. Between juggling time, managing leads, and nurturing client relationships, many realtors find themselves feeling overwhelmed. Add to that the pressure of...
The Art of Personalized Gifting with Melissa Neely – Sold Right Away Podcast Episode 267
A Sold Right Away Podcast🎙Customer service is about creating experiences—not just transactions. Learn how Melissa’s custom woodworking business supports realtors in making memorable connections with their clients. A personalized gift connects emotionally—it’s about...